Shipping and Exchange Policy

At Skywire Broadcast, we aim to provide prompt and reliable shipping services to ensure that your products reach you in excellent condition. Please read the following Shipping and Exchange Policy to understand our shipping process, delivery times, and exchange options.

1. Shipping Policy

Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Options and Delivery Times

We offer a range of shipping options to accommodate different delivery needs:

Standard Shipping: Delivery within 5-7 business days, depending on the destination.
Express Shipping: Delivery within 2-3 business days to major cities and towns.

Please note that delivery times are estimates and may vary due to unforeseen delays, such as weather or carrier disruptions. Once your order has shipped, you will receive a confirmation email with tracking information to monitor the status of your shipment.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.
Free standard shipping is available for orders over a specified amount, as indicated at checkout.

International Shipping

Currently, Skywire Broadcast primarily ships within India. If you are interested in international shipping, please contact us at [sales@skywirebroadcast.com] to discuss availability and fees.

2. Exchange Policy

At this time, Skywire Broadcast does not offer direct exchanges. If you wish to receive a different product, please follow these steps:

Return the Original Item: Please initiate a return for the product you wish to exchange by following our Return Policy. The returned item must be in its original condition, unused, and in the original packaging with all components included.
Place a New Order: Once the return process is complete, you may place a new order for the desired item.

Our customer service team is available to assist you with the return process and answer any questions you may have regarding exchanges.

3. Damaged or Defective Items

If your order arrives damaged or defective, please notify us within 48 hours of delivery. We will work with you to arrange a replacement or refund. Please retain all original packaging and documentation related to the damaged item until the issue is resolved.

4. Tracking Your Order

After your order has shipped, you will receive a tracking number via email, which you can use to monitor your package’s progress. For any questions about tracking or if your package is delayed, please contact our customer service team.

5. Contact Us

If you have any questions about our Shipping or Exchange Policy, or need assistance with a shipment, please reach out to our support team:

Skywire Broadcast
Email: [info@skywirebroadcast.com]
Phone: [+91120-6870894]
Address: [B-115,iThum Tower, Sector 62, Noida- 201301 Uttar Pradesh India]

Thank you for choosing Skywire Broadcast. We look forward to providing you with top-quality products and exceptional service.

Last Updated: [11.11.2024]